DOMESTIC SHIPPING

● Orders are shipped through USPS First class mail with signature confirmation. Someone needs to present to sign for the package.

● Every shipment come with an online tracking with USPS and is insured against shipping loss.

● All deliveries are subject to stock availability and authorization of your payment. Most of our product are made to order, which helps keep our inventory cost carrying low.

● All orders are usually shipped within 18 to 21 business days of payment confirmation. Please allow an additional 3-4 business days processing for custom-sizing and special orders.

● Please note, working days do not include weekends, bank holidays or public holidays in the US.

INTERNATIONAL SHIPPING

● International shipping is covered under the platform Global Shipping Program.

● We ship packages with USPS International First Class Mail. platform facilitates to collect all the international packages at one location in the

United States and then gets it forwarded to the respective destination.

●platform provides online tracking on all International Packages also. Kindly check tracking information on the platform platform as the carrier and tracking number changes once the package reaches a country outside the United States (for Canada the tracking remains the same). Though we are not responsible for any delays but try to collect and share all the information with the buyer.

● Buyer/Recipient will be responsible for any taxes or customs duties applicable, which can vary for each country. It is outside our realm to estimate the total amount of taxes or duties that may be due, at time of import in the country of destination. We recommend you contact your local customs office for further information.

● International deliveries are dependent on USPS, US Customs, Customs and the Carrier in the destination country. Though the process is smooth and fast but sometimes delays can occur and we have no control on the shipment once it leaves our facility.

APO/FPO/DPO Military Addresses

● All shipments to APO, FPO, and DPO addresses are sent via USPS Parcel Select. Due to military handling time, delivery to some destinations may take up to 45 business days.

We want our customers to be absolutely delighted with their jewelry purchase. In order to maintain our Quality standards each product passes through stringent Quality Control at various stages of Gemstone & Diamond selection, Gold Purity, Casting, Gemstones & Diamond setting and final Polishing before the item is dispatched.

However, it is possible that the item may reach you with issues like incorrect ring size/ dimension/ gold colour etc. In such a case we provide an easy exchange of the same.

● We believe in 100% satisfaction and in case the product you received is not to your liking/expectations, you can return the piece within 30

days without any questions asked. 

● Your custom or personalized order cannot be returned.

● Pieces have to be not worn / damaged. Any signs of usage or damage will result in cancellation of the refund.

● Buyer is responsible to return the Item in original condition and packaging. 

1. Do you have gifting options available?

Yes, we do. You can choose from the Gift Card options available. Your pick can be forwarded as per your instructions. Just let us know via message.

2. How can I request more information regarding a specific piece (Carat weight, metal weight, stone clarity, whether or not a gemstone is natural or created, measurements etc.)?

 Although most of the information is available in the item details section, if we still miss out on a certain information please write to us and a jewelry professional will get connected with answers

3. Do you offer ring sizing or engraving?

Yes, we always ask for your ring sizes as soon as you place the order. The piece is made

according to your size. Engraving can be done as per your specifications.

4. Will I pay sales tax on my order?

Yes, sales tax is applicable to all the customers buying the jewelry for their personal use. It is automatically charged by platform and edit before

checkout.

We know that your jewelry holds a special place in your heart and you always care for it.



But with time, jewelry starts losing its glisten. Silver and other metals eventually turn up tarnished. Regular wear causes gemstones to look dull and dark. Following a daily jewelry cleaning procedure can preserve the life of your jewelry and keep it going for many years.

Here are some jewelry care tips to help you maintain the stunning appeal of your fine jewelry :

1. Avoid damaging chemicals.

Hairspray, lotion, and perfume can have adverse effects on certain types of metals and colored gems. Precious metals like gold, silver, and platinum are easily given to discoloration from these care products. It will be best to wear your jewelry after you are all dressed and set to go.

2. Store your jewelry in a clean, dry space.

Keep your jewelry in a fabric-lined case. If not a jewelry case, make sure to wrap each piece of jewelry in a soft tissue or paper before placing it in a drawer. This will prevent scratching and tangling. 

3. Steer clear of fortuity.

The swimming pool isn’t an ideal place for your fine jewelry. Neither is the gym. Even when preparing a meal or doing household chores, it’s a good idea to store your jewelry in a safe place. Not only will this protect your treasured pieces from harsh chemicals, but also help you avoid losing your jewelry. 

4. Use mild cleaners for regular cleaning.

The best jewelry cleaning methods involve warm water, mild dish soap, and a soft brush. These days, however, ultrasonic jewelry cleaning has become popular for jewelry lovers looking for a more meticulous approach towards jewelry cleansing. In ultrasonic cleaning, you leave your jewelry in the careful hands of trained jewelers. But ultrasonic cleaning can sometimes shake gems loose or chip gemstones if used incorrectly. Also, organic gemstones like pearls, coral, ivory, and amber should not be cleaned ultrasonically. The same applies to gems impacted by heat and temperature changes like tanzanite, moonstone, opal, turquoise, and topaz.

5. Insurance of your jewelry

It’s impossible to predict when an unfortunate event will strike. That’s why it’s always a better idea to insure your jewelry. If in the tragic event something happens to your precious pieces, you will have peace of mind knowing your investment is protected.

We would be very happy and thrilled to accept your wholesale orders! We are happy to work with any online/offline retailers.

Write us a message and we would be glad to connect and work with you.